UNBELEIVABLE !I ordered a pair of earbuds from HTC UK on 29 Nov, and was charged £15.59 DELIVERY ? ?Strange amount and over priced in most peoples mind for such a small package of earbuds.I was then informed by email from UPS of delivery before 2pm on Monday 2 Dec, i waited in NO DELIVERY.I was then informed by email from UPS of delivery before 2pm on Tuesday 3 Dec, I waited in NO DELIVERY.I was then informed by email from UPS of delivery before 2pm on Wednesday 4 Dec, I waited in NO DELIVERY.I was then informed by email from UPS of delivery before 2pm on Thursday 5 Dec, I waited in NO DELIVERY.On each occasion i phoned the customer help line and was told each day, "Dont worry we will deliver before 7pm same day" and of course no delivery ever arrived.HTC where just as useless, advising they could do nothing other than send an email chasing delivery... Which as you can imagine had no effect at all.I am currently awaiting my refund having never received the earbuds and HTC havent even started the process (9 Dec). i feel let down majorly and to cheer myself up went straight to Amazon, where earbuds i purchased where delivered NEXT DAY! thank goodness for Amazon.
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HTC designs, manufactures and markets innovative, feature rich touch phones, PDA phones, smartphones,and mobile computer devices. The company produces powerful handsets that continually push the boundaries to provide true mobility and freedom for its users.