For over three years, we have been forced from our home into a rental that we are paying for alongside our mortgage! Our once beautiful residence has been turned into a construction site due to the negligence of contractors, who caused significant damage not just once, but twice, leading to flooding when we weren't living there. The claim event has far exceeded what we anticipated. I wish I could share the appalling and insulting emails we've received, as they argue about their liability while fully knowing they are responsible. They have disrupted our lives for far too long and continue to do so. The damage to our home resulted in the loss of all our possessions, and we are still awaiting compensation. When we reach out to the complaint team and the executives, we only receive generic automated responses. AVOID THIS SERVICE if you don't want your life turned upside down. We have spent tens of thousands of dollars on experts and reports just to fight for what should have been a straightforward acknowledgment of their mistakes and a resolution. The struggle continues.
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