I strongly advise against using this provider for university bills! I graduated 2 years ago and have been contacted about arrears involving multiple occupants. Despite my efforts to resolve this issue while working full-time, they have filed a claim against me with an inflated amount that I do not owe. They keep adding hidden fees and have shown complete disregard for my situation, especially given the timing during the holiday season. Their communication has been utterly disappointing, and I will ensure others are aware of their practices.
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