This has been the worst experience we've had with any provider. The service is overpriced for what you receive, and being in a rural area limits our options. The streaming constantly buffers, turning a one-hour show into an hour and a half ordeal. Customer support is overseas, making communication difficult. After several months, we chose to cancel, fully aware of the early cancellation fee. We received the return equipment instructions, but they require us to climb on the roof to disconnect part of the dish. As someone with a disability, that's not feasible. They offer a technician for $100, or we can pay someone else to do it. I would rather pay a neighbor than give this company any more of our money. Avoid them and look for better options.
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