After they rescheduled my appointment, they came when I wasn't home and told my wife where it was best. That's when a $50 pole charge appeared. To make it worse they put the dish under a tree pointing at my house. There was expanding foam all around the pole, no attempt to cut it back and the wire is zip tied to the pole going across the grass. I had to bury the line myself and cut back the foam. When I reached out the chat line said they would refund the $50 but I had to talk to a different dept. When I spoke with them, after 3 transfers, they fought me on the charge and told me that I'm wrong on the dish placement and unburied wire. If they didn't drag their feet past the 7d cancellation period I would of dropped them on the spot. I cannot wait for this year to be over.
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