hugimpel.com

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1 Based on 13 reviews

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Kate Morris Lucas
Bait and Switch tactics used by hugimpel

This company advertised on Facebook, showing a video of a charming and versatile ceramic herb stripper that they said was designed and handmade by the Hamblin Brothers in Oregon. First, they stole the video image from a pottery artist, The Naked Potter, who works out of Florida.Second, there are no Hamblin Brothers. The items are mass produced in China by hugimpel and are clearly inferior to the items shown in the advertisement. The holes into which the herb stems go were graduated in size in the advertised originals. The items that were shipped had 4 identically sized holes. The items that were shipped were clearly mass produced and had irregular spots from stray pieces of clay not removed before firing.Third, the company is very slow to respond and does not directly answer questions.I ended up getting a refund from my credit card company due to the failure to deliver or provide tracking information over 3 weeks after the order was made and paid for. Finally, I wrote a similar review on Facebook, which was promptly removed, I am assuming by hugimpel.

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Date of experience: Aug 11, 2025

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