Only had the unit for 2 days and my dog chewed the remote. Customer service email was prompt and they offered a free remote for a 5star review. So far I've only used the massager for 2 times, so still too early for me to give a thorough review but so far the customer service is good.
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Today, Hugterra™ is a thriving brand, with a loyal following of customers who swear by our innovative massager. And while I may have started the company as a solution to my wife's neck issues, I'm thrilled to know that my product has made the necks, and lives of countless others significantly better.
