We had an unexpected passing of a family member that the purchase was intended for and needed to return it. Bummer that the return warehouse is in Europe because of the high shipping cost. Thankfully the customer service has been accommodating so far with a partial refund.
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Today, Hugterra™ is a thriving brand, with a loyal following of customers who swear by our innovative massager. And while I may have started the company as a solution to my wife's neck issues, I'm thrilled to know that my product has made the necks, and lives of countless others significantly better.
