I had received the Hugterra which I tried using and was helpful for my neck pain. Due to my earlier health conditions of my shoulder, I am unable to use it. Had reached out to Hugterra team, to return it, which they offerred to gift to someone and has also refunded me some amount. Thanks Hugterra team, for the prompt response and understanding my situation.
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Today, Hugterra™ is a thriving brand, with a loyal following of customers who swear by our innovative massager. And while I may have started the company as a solution to my wife's neck issues, I'm thrilled to know that my product has made the necks, and lives of countless others significantly better.