I have had positive experiences with this brand in the past. However, I recently bought my son a neck massager for Christmas. It was expensive ($140.00) but worth it, I thought. The massager arrived and does not work. It will not take a charge. I contacted customer support as suggested in their materials, and they told me to send a video, which I did promptly. However, I never received a response from them after that. I contacted them at the same address 3+ times, tried calling them, and tried another address. Nothing. I will be contacting BBB next. Do not spend your money on anything from this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
Today, Hugterra™ is a thriving brand, with a loyal following of customers who swear by our innovative massager. And while I may have started the company as a solution to my wife's neck issues, I'm thrilled to know that my product has made the necks, and lives of countless others significantly better.
