After one use EMS stopped working. I replied to my order email. Filled out the ‘contact us’ form. And sent another email separately. If your device works - lucky you. If not, good luck with a replacement. I’ll give them another day to reply. Next step will be trying to recoup using PayPals Buyers Protection.
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Today, Hugterra™ is a thriving brand, with a loyal following of customers who swear by our innovative massager. And while I may have started the company as a solution to my wife's neck issues, I'm thrilled to know that my product has made the necks, and lives of countless others significantly better.
