DECEPTIVE return policy!! No American return address, must pay return shipping yourself AND they keep half or more of your payment. Go to your bank, file a complaint and maybe get all of your money back. It’s worth the try!!As you see Hugterra responded. HOWEVER I COPIED THEIR RESPONSE; emailed it to them the exact same day. It’s been 11 days and no reply. Thieves!
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Today, Hugterra™ is a thriving brand, with a loyal following of customers who swear by our innovative massager. And while I may have started the company as a solution to my wife's neck issues, I'm thrilled to know that my product has made the necks, and lives of countless others significantly better.
