Purchased a neck massager for my wife for Christmas 2025. It worked for two weeks then mid January began working only five or 10 minutes on a charge. Now it is February 5 and it’s not working at all. Certainly not worth it. I’ve updated my review because Hugterra reached out and have offered to replace the defective unit. Anything can malfunction. We’ll see if we receive a new unit and if it works well.
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Today, Hugterra™ is a thriving brand, with a loyal following of customers who swear by our innovative massager. And while I may have started the company as a solution to my wife's neck issues, I'm thrilled to know that my product has made the necks, and lives of countless others significantly better.
