Technical issues with bikes last week. Switching on after scanning then shutting down. Tried everything to get the app to work, deleting, installing, switching off phone - nothing is working. App has been buffering since last Thursday. No help via emailing customer service or live chat, phone lines were strangely closed when I tried calling several times within opening hours.Spent £18.99, used it once so far due to an app problem which has never happened before. No help or support at all. Emails ignored, no follow up to live chat.
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We’re Forest. You know, those shared ebikes in London that look like trees. We’re London’s most affordable and most sustainable shared eBike.
We give everyone 10 minutes free riding time, every day. It doesn’t stop at 10 minutes though, we offer riders a way to get even more free minutes by watching ads from our conscious-minded partners.
We power our operations with 100% renewable energy (which we have done since day 1). We then offset our manufacturing emissions by growing an actual forest, through local and responsible tree planting, in Wales.See more
