As an employer, we were initially very enthusiastic about finding a service with transparent and competitive pricing, along with a promised seamless integration with our PEO requiring minimal oversight from us. While the pricing is appealing, the integration has proven to be unreliable. It has failed twice, and neither time was it noticed by the service; our employees, who are attentive to their finances, realized that contributions had ceased. I was willing to overlook the first incident as a one-time issue, but after the second occurrence, we sought clarification and discovered there was a known problem with their API. Apparently, monitoring potentially affected accounts wasn’t deemed necessary. Three months later, I am still attempting to resolve the missing contributions, and the back-and-forth has become absurdly inefficient. If you intend to depend on their payroll provider integrations, be warned that while you may save money, you are also acquiring significant headaches. We plan to seek a new provider in 2026 and would advise others to avoid similar troubles.
Claim your business profile now and gain access to all features and respond to customer reviews.
Human Interest, Inc. is a full-service 401(k) provider that helps small to mid-sized companies offer an affordable and scalable 401(k) that is easy to manage for employers and employees as the company grows. Employers can set up and administer a 401(k) plan entirely online, and make it easier for employees to manage their retirement benefits.
For less than what a traditional 401(k) costs, Human Interest, Inc. gives you and your employees more options when it comes to crafting your retirement plan.
What comes with a Human Interest, Inc. 401(k) plan?
Automated Administration
Compliance Monitoring
Dedicated Support Team
Our solution makes it possible for companies to offer high-quality 401(k)s as a part of a competitive benefits package without putting a huge administrative burden on HR.See more
