If I could give it 0 stars I would. You just get constant chatGPT responses saying the same things thing and that they are actively looking into it. They tell me that I don’t need to keep following up but they only provide ‘updates’ after multiple follow ups. They avoid the word refund and completely disregard the request after asking for one 3 times now. They are now just dragging it out as long as possible to delay the refund. I have never liaised with a bigger joke of a business in my life. Been in ‘transit’ for almost a month with no resolution.
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