As alluded to in many other reviews, the processes this company has in place for orders and returns are atrocious. They do not allow you to easily cancel and refund any order you place, and they do not allow any edits to an order whatsoever (they won't even cancel an order and place a new one, correct one for you). It seems like the customer service side of the business has almost no contact whatsoever with the distribution side. If anything goes wrong with your order, they are very likely to ship you the wrong order and then charge you for an expensive return.
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