Review Time
What a shame that this company doesn’t support with returns. The boots did not look like the colour on the website and the coat’s fit was not clear from the images, so sadly I wanted to return the items. I have been told to organise my own shipping and ensure that I pay for insurance. Sadly, I will not be buying Hunter via mail order again.
Have always bought Hunter Boots because they have been hard-wearing and comfortable. Replaced a pair last year and while they look the same the quality is appalling. They split in several places after less than a year and the company didn't want to know. Digging around they are now US owned with manufacturing in China. They still charge top prices and seem to be living by reputation. Would advise anyone to look for alternatives
Have always bought Hunter Boots because they have been hard-wearing and comfortable. Replaced a pair last year and while they look the same the quality is appalling. They split in several places after less than a year and the company didn't want to know. Digging around they are now US owned with manufacturing in China. They still charge top prices and seem to be living by reputation. Would advise anyone to look for alternatives
I bought a pair of wellies they split so I contacted them and they said they could nt find my purchase online so I paid 120 for a pair of crap wellies and they wont refund or swap avoid completely go and buy 20 pound pair they are probably just as good
Warning: fraudulent websites impersonating Hunter (France)My partner and I recently had a very disappointing experience involving websites pretending to be official Hunter stores for France.We attempted to place orders on the following websites: • hunterbootsfrance.fr • hunter-boots-france.frAfter completing the payment process, we never received any order confirmation. We made three payment attempts (each over €100), which forced us to block our bank cards and start a dispute with our bank.We genuinely believed these were official Hunter websites. This situation caused a lot of stress and disappointment, especially as we were hesitating between Hunter and another well-known brand before purchasing.This review is mainly to warn other customers and to alert the Hunter brand about the existence of these fraudulent websites, which can seriously damage customer trust and brand image.Please be extremely careful and always double-check the official website before purchasing.
I am about to turn 60 and have had 4 pairs of hunters over my lifetime. I will not have any more. The first 2 pairs lasted for about 12 years each, because I surmise they were made in the UK. The last 2 pairs lost their colour and clouded over very quickly, within 2 years. This was after the production was moved to china. They are now a quality brand without the quality, so incrediblely disappointing. Not only did my current pair cloud over, they started to leak along the fron toe seams
Not true to size Ordered new wellingtons. Paid for postage. Too Big needed smaller size. Had to pay to return boots and then pay to reorder in smaller size. Emailed customer service to explain not my fault they didn’t fit and could they cover returns postage and got very generic response.
I have a pair of ladies Hunter Balmoral wellingtons, neoprene lined with a Vibram sole. A good looking boot, vulcanite tough rubber, side adjustable vents. I have hardly worn these, they are kept in good conditions looked after well, cleaned after wear with water, no chemicals. They are out of warranty but still look new, Vibram sole has no wear at all as I only wear them in fields in wet weather which is what they were intended for. But I wore them in light snow last week and the high traction Vibram sole has started to separate, mainly the heel. I have now looked on line and notice this is a fault with these boots, something I wish I had known before I had them, but they were a present. I have other Hunters without these 'stick on' soles and they are fine as they are integrated into the body of the boot they are not 'stick on' soles. So I have now got to try and repair them myself. Local shoe repairers won't touch Vibram soles they need specialist cobblers but so expensive and none locally to me in Birmingham, UK. I did not realise they were stick on soles I thought they were welded on, I now know these are so that customers can have them re-soled but why put them on wellingtons, they are not classed as walking boots! I also have a pink pair of ladies tall Hunters I bought from Notcutts they are now two tone pink as they have faded! Come on Hunter look at your materials and workmanship and maybe ditch Vibram soles on wellingtons. On a positive note my 20 year old green Hunters are still going strong they are worn at heel, but no splits or fading, so much better construction and materials in those days.
Paid £20.75 on returns. Be aware you are liable to return your own package it must be insured to the value of the item(s)Item sent special tracked next day delivery with Royal Mail, Hunter received the item the following day. No communication from Hunter nor has the return been processed.
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