This bank is, without a doubt, the worst I have ever experienced. Having lived in various states and countries, I can confidently say that no other bank compares to this one in terms of poor service. Their online banking is a complete joke. If you’re lucky, their support team might return your call within five hours, but it often takes days, if they even bother to call back. And when they do, the agent typically just says, 'You need to visit your local branch for help.' That's not practical, especially when there isn't a branch nearby! Customer service has been utterly useless in resolving any issues, including my account closure. I had to fly from another country just to close this account! It's a completely worthless institution. I advise banking with anyone else.
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Providing secure online banking, checking, savings accounts, CDs, mortgages, loans, retirement plans, bill pay and other financial services to individuals and businesses.