I needed to get some information to open an online account after opening a checking account with Huntington Bank. On 03/10/2026, I called to retrieve an account number, but the new automated phone system required the account number before I could speak to a rep. On this day a rep called me back on time, but when I told her that I could not give her an account number because I did not know it, either she hung up on me because her shift was within 30 minutes of being over, or the call dropped, which has never happened on my end before. I waited until the following day to call back and went through the automated callback system twice. Neither time did I receive a callback.
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Providing secure online banking, checking, savings accounts, CDs, mortgages, loans, retirement plans, bill pay and other financial services to individuals and businesses.
