I waited a very long time for my door ok during COVID it was a long wait it was September 2021. Roll on 2.5 years. The metal strip which holds the locks one of the screw heads has sheared off leaving the screw body inside the door, the metal strip bulging and catching. I phoned Hurst Doors. Immediate told to call supplier. I had read the FAQ's and would have, they liquidated. I had previous read Hurst Doors FAQ's and customer feedback, i had hoped nothing would go wrong as feedback is not promising (in my opinion). I accept they make and supply 1000's of doors and have happy customers but what about those of us when something goes wrong through no customer neglectI had no choice but phone Hurst Doors direct and explain the problem. The reply...'ah that part of the door is not covered by warranty'. I asked what is covered by warranty? The reply ' not the part you've said is faulty'What is it with double glazing and door manufacturers. Its a worrying business trade that takes no responsibility because no one holds to account. None of the warranties worth the paper written on. A composite door is an investment, or least should be but don't expect any help from Hurst Doors if things go wrong which in life, things do. I cannot recommend Hurst Doors.
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Hurst Doors is one of the UK’s leading manufacturers of door panels, composite doors, and Q-Mark certified fire doors, supplying to trade professionals, fabricators, and installers nationwide. With almost 30 years of experience, we operate from a purpose-built facility in Hull, where we manufacture more than 200,000 door products each year.
Our product portfolio includes an extensive range of composite doors, UPVC door panels, and fire-rated solutions, all designed to combine performance, durability, and visual appeal. Every door is manufactured to rigorous quality standards, backed by continuous investment in technology, testing, and certification to ensure long-term reliability.
As a trade manufacturer, Hurst Doors does not sell directly to homeowners. Our products are supplied exclusively through a network of independent installers and retailers who provide professional fitting and aftersales support. This partnership approach allows homeowners to access Hurst products through trusted local specialists while ensuring the same level of product quality across the network.
Founded on strong values of service, quality, and integrity, Hurst Doors continues to build on its reputation as a trusted name in the door industry, supporting trade partners across the UK with dependable products and technical expertise.See more
