Review Time
Anyone reading this don’t buy a door or frames from hurst the door won’t shut right, fensa has failed the door , the installer has been and measured it and will be sending you everything through Monday morning , you have now caused a delay to work and also the charity, the installer is not to blame it down to your poor manufacture of the door and frame
Anyone reading this don’t buy a door or frames from hurst the door won’t shut right, fensa has failed the door , the installer has been and measured it and will be sending you everything through Monday morning , you have now caused a delay to work and also the charity, the installer is not to blame it down to your poor manufacture of the door and frame
County Care Windows Cornwall have been amazing from discussions about the actual door choice to fitting it today. Nothing was too much trouble and I’d recommend them if you want a top class service. Not only does the door look fantastic but the level of customer service was completely exceeded.
Had a Hurst Slam Lock door fitted in January. First few months were no issues - door looked great, loads of comments about it. The in the spring the sun came out. My door faces east - as spring started the door heated up in the early morning sun, and then started to warp. As we dove into summer this warping got to the point where you couldn't open the door from inside without using a spanner - and you had no chance with the key from outside. Always a risk of the key snapping. Hurst eventually fitted a new door block after my installer complained. Was ok for a few days, and then back to warping....as the summer got hotter the problem got worse. Hurst have now refused to talk to my installer, my installer has nowhere to go. So I now have a door that won't open when the suns out - I'm sure that's a Health & Safety issue, I will also look to see if there is a BS Standard/Building reg that requires a door to open.
Second door been put on - first one everything was replaced that was able to be replaced , letterbox leaked, door handle rusted , hinges broke , locks broke - went through three sets of flooring as letter box leaked. Had to pay for a second door - and this has left the manufacture company faulty the whole window insert is broken- Avoid them like a barge pole - and if Hurst would like to make direct contact as please do as my joiner has told me you will never give a refund ! And he’s not even going to try
A new front door was order and when it arrived it had no letter box which initially was not a huge problem but the fan light glass was the wrong size HUGE problem as you dont fit this until the door is in. My wonderful joiner covered the hole to try and make it watertight etc. It was like this for 2 weeks, front door faces the prevailing wind so you can imagine how cold the house was at the beginning of Dec. 2024. New door ordered. This company sent a new door and fanlight glass and expected my joiner to move the glass, the knocker the handle and lock to the replacement door and refit the door...... madness. Oh and they wanted the door back. The joiner did his thing and I have a full door and he took the other stuff back. Who had to pay for his extra time ME who had the stress and cost of keeping the house warm for my 91 year old mother me. I message the company asap no reply. Now I don't normally moan so loudly about stuff but this is the last start. The door is not efficient I have to dry it nearly every day it runs with condensation the lock drips on the floor which is also new. I AM NOT HAPPY DO NOT BUY FROM THIS COMPANY
Needed some parts, and door accessories for my front, and rear doors fitted some years ago. No problem, excellent service.Just as a matter of interest l have just read some of the other customers reviews on this company, and am somewhat surprised at the number of poor reviews they have, which as far as I can see they do not seem to respond to, which is disappointing, for the customer the issues are serious, and should be dealt with accordingly!
Claim your business profile now and gain access to all features and respond to customer reviews.
Hurst Doors is one of the UK’s leading manufacturers of door panels, composite doors, and Q-Mark certified fire doors, supplying to trade professionals, fabricators, and installers nationwide. With almost 30 years of experience, we operate from a purpose-built facility in Hull, where we manufacture more than 200,000 door products each year.
Our product portfolio includes an extensive range of composite doors, UPVC door panels, and fire-rated solutions, all designed to combine performance, durability, and visual appeal. Every door is manufactured to rigorous quality standards, backed by continuous investment in technology, testing, and certification to ensure long-term reliability.
As a trade manufacturer, Hurst Doors does not sell directly to homeowners. Our products are supplied exclusively through a network of independent installers and retailers who provide professional fitting and aftersales support. This partnership approach allows homeowners to access Hurst products through trusted local specialists while ensuring the same level of product quality across the network.
Founded on strong values of service, quality, and integrity, Hurst Doors continues to build on its reputation as a trusted name in the door industry, supporting trade partners across the UK with dependable products and technical expertise.See more
thefarthing.co.uk
furniture.co.uk
housingunits.co.uk
ecotoppers.com.au
mounteen.com
afremov.com
baileys-blinds.co.uk
furniturewave.co.uk
bpiauctions.com
garellifurniture.com
