Edit - several days after the attempt to take funds from our account with no approval, Hutly has now fraudulently taken funds from our account in the very early hours of the morning. They were advised several times that we did not wish to go ahead with the migration of ADL forms to Hutly, and were explicitly told that they were to not take funds from our account. --------------Hutly attempted to take a significant sum from our account in the very early hours of the morning with absolutely no notice. The sum was not agreed to and in their correspondence they have advised that "all customers were switched over" and "it isn't a new subscription but a revised invoice". So far, Hutly have been unable to provide user agreements or terms and conditions which state they can unilaterally increase the price without agreement. This is flirting with fraudulent behaviour. We now have no access to a system we paid 12mths access to (after four months) unless we pay further funds, which from my understanding violates consumer guarantees as a contract was formed when those 12 mths were paid for.
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