hwsbeauty.co.uk

4.8
4.8 Based on 402 reviews

Discover the best salon haircare brands all in one place. Whatever your hair needs, we have something for everyone....

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Average Rating

4.8

/
5

402 Reviews

5 Star
92%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Mikaela Orrill
HWS Beauty I’m so happy with my recent purchase! My Pureology Hydrate Sheer Conditioner arrived quic

HWS Beauty I’m so happy with my recent purchase! My Pureology Hydrate Sheer Conditioner arrived quickly and in perfect condition.
The service from HWS Beauty was seamless from start to finish. This formula is exactly what my hair needed. it’s incredibly lightweight but still provides amazing moisture. I love the matching shampoo, and using them together has made such a difference in the shine and health of my hair.
I’ll definitely be ordering from here again!

5
Date of experience: Feb 23, 2026
mandy Humphrey
Very poor service from the company: no communication. I'm trying to find out what has happened to th

Very poor service from the company: no communication. I'm trying to find out what has happened to the three products I've paid for but still haven't received. This is my first time buying from this company. I was so looking forward to trying out these hair products, but I haven't been able to because they haven't been delivered.

1
Date of experience: Feb 17, 2026
Lisa
I previously ordered some items that was damaged/unusable upon delivery. And as a result of the grea

I previously ordered some items that was damaged/unusable upon delivery. And as a result of the great customer service (I got a refund immediately)

I reordered a much bigger order/parcel (whilst I don't rate the couriers they use) APC. I was able to collect this item from the couriers depot which is nearby.

The parcel had been packed properly as it was a large order. And I Love all the products, and yet most of all I felt I got a bargain as there were so many good deals in the order. I will definetly be making HWS Beauty my go to for all hair products from now on.
Recommend 5 stars

5
Date of experience: Feb 17, 2026
S A Hughes
Was impressed by the next day delivery, choice of a pick up point giving me total flexibility, and r

Was impressed by the next day delivery, choice of a pick up point giving me total flexibility, and recyclable container. I had a problem with the product. it was dealt with immediately by a person not a bot, and a satisfactory resolution was met. I highly recommend this company +++

5
Date of experience: Feb 06, 2026
Mindi Parker
The vacuum malfunctioned and no response from support.

The wet and dry vacuum ceased to function. I replaced both water tanks, assuming that was the issue, but the wet feature remains non-functional. I sent two emails to the support team but have yet to receive any response or guidance regarding the vacuum's problem. I invested a significant amount, and it feels completely unworthy.

1
Date of experience: Jan 23, 2026
Hugo Lewis
Consistently Excellent Service

I have made several purchases from this company over the past week, and each experience has been exceptional. They offer a fantastic selection of products on their website, along with some impressive deals compared to other retailers. My items were always well packaged, and I encountered no problems with their quality or condition upon arrival. I received timely updates regarding dispatch and delivery, with standard delivery items arriving promptly, and one next-day item delivered as promised. Overall, this has been a highly positive experience, and I would gladly recommend this business; I will definitely shop with them again in the future. Thank you for an outstanding experience! 😊

5
Date of experience: Jan 22, 2026
Penelope Johnson
Affordable prices, but no product received.

The prices are reasonable, but I haven't received my order. The delivery service claimed that I rejected the parcel, which is not true. I waited all day, and no one showed up. The support team mentioned they would look into it, but I still have not received my item and my money is still tied up. The posting was extremely slow, and the communication was lacking.

1
Date of experience: Jan 07, 2026
Spartan_Lucas26
Skeptical at first, but very satisfied!

Initially, I had doubts about the legitimacy of the company due to their incredible prices. I'm pleased I decided to place an order, as everything arrived promptly and met my expectations. I'm excited to purchase more hair products from this service in the future.

5
Date of experience: Dec 19, 2025
tinezia63
Dependable and speedy

Dependable and speedy

4
Date of experience: Nov 28, 2025
MW41
Quick and efficient delivery

Quick and efficient delivery - product met my expectations

5
Date of experience: Nov 28, 2025

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