At the winter event, I paid £12.00 for food but only received a paper receipt with no food. At the Bavarian village, the staff prioritized serving others while I waited forever. After complaining and seeking a refund, I left to find food elsewhere. Complaints to the event revealed overpriced food and poor service throughout. I received a refund of £12.00 after much effort. Save your money; it's a rip-off from the moment you enter.
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Open from Thursday 22 November 2018 to Sunday 6 January 2019, Winter Wonderland is the perfect place to celebrate the Christmas season.