Arrived with my family on Saturday, 15th Nov around 18:00, only to find 3 out of 4 entrances closed! Everyone was funneled into one pathway; it was chaotic! After a lengthy wait, we decided to leave, having traveled from Northampton. I requested a refund, but my email was denied, and they failed to address my complaints. Terrible customer service overall!
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Open from Thursday 22 November 2018 to Sunday 6 January 2019, Winter Wonderland is the perfect place to celebrate the Christmas season.