hydroflask.com

2.1
2.1 Based on 41 reviews

Hydro Flask makes double wall vacuum insulated stainless steel water bottles backed by a lifetime warranty....

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Mindy Brown
Frustrating customer service experience

I had a bad experience with this product and their customer service. I bought a bottle, and the lid was leaking. After numerous questions and requests for photos, they sent me a new lid, which was even worse. I asked for a return label, but they just kept asking for more information. My flask is two months old and has been leaking since the start, which I believe qualifies as a manufacturing defect. I'm still waiting on my third lid, and their responses have been frustrating. I recommend avoiding this brand to save yourself the trouble.

1
Date of experience: Nov 19, 2025

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Business Details

  • Hydro Flask makes double wall vacuum insulated stainless steel water bottles backed by a lifetime warranty.

  • language https://www.hydroflask.com

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