Purchased a bottle but was not happy with it after a couple of times using the pre wash nozzle. It just spits out lots of air and no product and you have to constantly pump the bottle to get anything out of it. Nothing like the promo videos showing a couple of pumps and they do the whole side of a car! I Contacted customer service within the 90 days period and first was told to clean the nozzle which I did and still the same. They then sent out a new nozzle but still the same so it must be an issue with the bottle. Went back to them again and even offered to send it back to be tested but I was then told they won’t help me anymore as now I am out of the 90 day window!! They then said I could buy another one with a 30% discount!! Why would I buy another one!! Not good customer service. I then put something on their Facebook page and they just removed my post!!
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HYDRO UK is the future of car care. Manufacturing products in the UK to bring you the very best formulas while also creating a community.
