hypeboost.com

If you value your property and your consumer rights, avoid Hypeboost at all costs. I tried to sell

If you value your property and your consumer rights, avoid Hypeboost at all costs.

I tried to sell a pair of Nike SB Dunk Low Pro ISO Black Gum (SKU: CD2563-006). They rejected the shoes during authentication, claiming a "color difference" factory flaw. I accepted this and paid the mandatory €20 return shipping fee in early October 2025.

Dissatisfied with their slow and poor process, I left a negative review on Trustpilot. In direct retaliation, Hypeboost suspended my account, accused me of "public slander," and literally took my shoes hostage. They generated a FedEx return label on October 10, 2025 (Tracking ID: 885068845417), but never actually handed the package to the courier. It has been stuck on "Label Created" for months.

When I asked for my shoes, customer service refused to help, stating they "cannot see" the package status because my account is suspended.

I escalated this to the European Consumer Centre (ECC Hungary & ECC Netherlands - Official Case Number: ECCHU-21759). The official EU authorities contacted Hypeboost multiple times to resolve this illegal withholding of private property. Hypeboost's response? They completely ignored the European authorities and refused to answer any legal inquiries. The ECC had to close the case in 2026 due to Hypeboost’s absolute lack of cooperation.

They operate above the law, ignore consumer protection agencies, and will confiscate your items if you dare to criticize them. Buyers and sellers: stay far away.

Date of experience: Mar 29, 2026