I ended up with a faulty device. It took a few emails back and forth but they took care of it and are sending a new one. Maybe a tip for others, save the original box so you have the serial number ect. They were super quick to get back to me. 10/10 would recommend.
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At Hyperice, our mission is to provide you with a set of tools that improve performance by accelerating recovery time, preventing injury, and enhancing the body’s ability to move more efficiently.
