Avoid at all costs folks! Purchased a laptop from HyperX which was missing for some time which of course HyperX claimed no responsibility, assisted nor insured the expensive package. I was able to later find the package but returned unit as it was located past the holiday seasons. The company is now claiming the sealed unit that I received and returned to them is now a mismatch with the "serial number" they had sent. So now they have the laptop I had returned and now claiming it doesn't match despite it being the unit I received and them failing to process the order properly when it reached to them. HyperX is clearly incompetent and I would advise any customers to steer clear from the company. I already have confirmation they received the unit I had ordered and will now be filing a chargeback to get my refund and interest that accrued returned as well as being charged a fee due to the chargeback.
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