Deplorable customer service that spends more time talking down to us than it would have spent finding a solution to resolve the situation.I hope for your sake that you won't come across Cyrielle, who never tried to put herself in the customer's shoes. They made us wait until 4 days before the competition, making us believe that a solution would be possible, only to tell us that they would do nothing as usual. As a reminder, we paid more than a hundred euros to take part and now we find ourselves having to pay additional last-minute costs and rethink our entire organisation as a result of their incompetence.
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