I have a R4000 power station that had issues charging from solar. I contacted support and was directed and forwarded to the Amazon support email and was asked if I could provide a video showing the problem.Afterwards, a return was promptly arranged.Assistance with previous questions was also provided accurately and quickly.Moreover, I have 2 sets of the 400W portable solar panels which have worked without issue for over a year notwithstanding the battery noted above.
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