I received a PC that was dead on arrival after purchasing it directly from the company. Multiple refund requests were declined, and I was told troubleshooting was necessary first. After several repair requests and a frustrating conversation with customer support, they insisted it was reasonable to deny my refund. I was left with a malfunctioning product and no resolution. It’s disappointing that they do not prioritize improving customer support, which reflects poorly on their operations. I recommend avoiding this company and supporting smaller businesses that value their customers.
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Since 1999, iBUYPOWER has embodied its core beliefs of Perseverance, Unity, Strength, and Ambition, to deliver on its promise to build the best gaming systems for the most discerning gamers. Even in a time when PCs were not as ubiquitous as they are today, we fueled the passion for gaming by giving our customers the highest quality in custom built computers. Our systems have since become the backbone for professional gamers, game developers, LAN centers, major esports tournaments, collegiate esports, and everyday consumers. iBUYPOWER has worked intimately with brands such as Intel, NVIDIA, AMD, Microsoft, WD, ASUS, Bethesda, MLG and many more. Superior performance, reliability, cutting edge technology and timely production make iBUYPOWER the authority in PC gaming. See more
