I strongly advise against trusting this…
I strongly advise against trusting this company or their business partner, Vodafone. They initially try to attract you as a customer, but once you sign up, the service quality drops significantly.
In our case, they suspended our business services despite us making all agreed monthly payments. When we contacted them for clarification, they redirected us to Vodafone. However, Vodafone then told us to contact ICE Communication instead. This back-and-forth continued without any clear explanation from either side.
After two weeks, we were finally told that the service was stopped بسبب non-payment of invoices, which was incorrect. We had already provided screenshots clearly showing that we had paid for the past three months.
This experience has been extremely frustrating and has negatively impacted our business. I would not recommend this company to any business, as their lack of accountability and poor customer support can cause serious disruption.
My advice to ICE communication to be careful with how to deal with they customer and they need to be honest and clear from tge beginning not playing games.
they shouldn't stop the services special if the customer sending all proof of the payment because this affect other business
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