Really wished I had read the reviews on Iceland before placing what will be both my first and last order.
I ordered 3 x 2L of Arla Cravendale Filtered Fresh Semi Skimmed Milk 2L Fresher for Longer. I received only TWO and although one had a 7th March best before date (note this is a very short date for this milk as it is supposed to stay fresh for 3 weeks and this had only a week left), it was surprisingly already off. I understand that because in addition to the Arla Cravendale 2L Filtered Fresh Semi Skimmed Milk, I ordered some Iceland semi-skimmed milk, the packer did not realise there should be 4 x 2L bottles in total, but this really should have been checked. They should have counted the number of items and realised that it was short. I know it is not a big deal; however, I am very disappointed that there were two issues with such a small order.
Having said that I feel very sorry for their poor customer service are so inundated with complaints as they clear some, their inbox is full with more. Hence the delays in getting back to you.
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Iceland are experts in frozen food, delivering great ideas for busy, value conscious mums. Nationwide home delivery service.
