The delivery service has gone downhill my local stores delivery driver didn't use the back door to deliver when I asked him nicely to deliver there he then replied I can't we have gone bagless so I pointed at the sign on my front door saying that I have a disability. He still wouldn't go to the back door so he then drove off and returned to the store with my order. Which it shows on the tracking as a failed delivery which is very poor customer service and incompetent of him. He could have just gone round to the back door to deliver it seems like customer service needs improvements and more training as they don't seem to help people anymore especially the vulnerable people I have raised a complaint to head office regarding this store and the driver today
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