I have ordered a complete set since 16th Feb (1 month and 1 week). Half of the order has been delivered. The other half has been still going through a painful process. There are 50 emails back and forth, and the order was canceled once due to one of the items was delayed. I was asked to redo the order and I did it again on 1st March. Yesterday I was told that the shoes that I ordered were not available while waiting for the shipment to be done. It's really a painful process and now the items were processed without the shoes while I have replied to the customer service that I would go with 2 other options or whatever shoes that are available. By now there have been 55 emails in total and my order has not been solved. May I ask someone to check my last order: 2440877I must say your company has to review the processes as the experience can be very painful for the customers who desperately need their ice hockey equipment.
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