I went in earlier in the same day and bought a speaker from one of the shops however after having it for a while I decided it wasn’t what I was looking for as it only had a 2 hour battery life therefore I went back to try and get a refund. Once I arrived at the shop and asked for a refund the employees were very disrespectful and rude towards me saying that they aren’t giving me a refund because it wasn’t what I was looking for I am absolutely infuriated in how I was treated and think this is totally unacceptable.
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We would like to inform you that iCrack does not have any store located outside of ILFORD. If you have been affected by any company using our name, we strongly advise you to contact your local trading standards or bank and consider pursuing legal options to recover your loss.
