ICRACK WESTWOOD CROSS Would NEVER recommend this place. There is a large logo printed in their shop saying “no fix no fee”. My son has taken his phone backwards and forwards a few times now and it is still broken. He paid them £380 cash and they won’t return a penny and it is still not fixed. He dropped his new iPhone 15. It didn’t smash but the screen went black. They said they could fix it for £360. They sent it off and when it came back they actually charged £380 (so there was the first lie). It still didn’t work and went on and off constantly. He’s been back twice more and they sent it off again and still not working. Now he’s asked for a refund as phone not working and they have said no. Avoid at all costs! Go to a reputable company so you know where your phone is being sent and what is being done to the inside of it!!AND DON’T TAKE ANY NOTICE OF THEM SAYING FAKE REVIEW!! I HAVE A RECEIPT FOR £380 CASH PAYMENT THAT I WILL POST ON HEREUPDATE: SURPRISE SURPRISE THEY ARE SAYING FAKE REVIEW. I WILL BE EMAILING THE RECEIPT AND WILL UPDATE THE OUTCOME ON HERE!!
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We would like to inform you that iCrack does not have any store located outside of ILFORD. If you have been affected by any company using our name, we strongly advise you to contact your local trading standards or bank and consider pursuing legal options to recover your loss.
