I purchased a single passport photo for €2.80 on id-photo.pro and paid with my bank card. Three days later, the website charged me an additional €39.90 without my consent. I did not subscribe to any service, accept any membership, or authorize recurring payments.This practice is misleading and feels intentionally deceptive. Their website did not clearly show any subscription terms or follow the mandatory EU requirements for transparent, explicit consent (“double opt-in” for paid subscriptions).I have contacted the company and requested an immediate refund based on EU Directive 2011/83/EU on consumer rights and PSD2 rules on unauthorized payments.Until this issue is resolved, I strongly advise others to be very cautious when using this website.
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