I used this website to order a passport photo and was then charged an additional GBP39.90 a few days later. When I contacted id-photo they said that - When I finalised my order, that I agreed to the terms and conditions of their website to a 2 day trial period and then an automatic monthly subscription of GBP39.90 would be charged. It appears that the subscription consent was hidden somewhere and I was charged automatically. When I contacted their support team I received an email to say that they are refusing to issue a refund, saying that the terms were 'clearly stated'. Which is absolutely not true.This website uses deceptive tactics to con people out of additional charges.
Claim your business profile now and gain access to all features and respond to customer reviews.
