We purchased an Ideal combi boiler C30 with 7years guarantee. Now we wish we had stayed with Vaillant.The boiler started to loose water and a plumber was called. He checked everything and isolated the heating to rule out a leak and advised it would be the heat exchanger. On contacting Ideal within the guarantee period they send an engineer and he said it was the expansion part . His fix lasted 36 hours.After my follow up to Ideal they told ne to get my plumber back and he should write a report. This at cost to us. Therefore we have a boiler that we top up twice a day, there is no leak we can find. Ideal should resolve the issue not our plumber.
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