My experience with the online test has been incredibly frustrating and unprofessional. I attempted the Speaking Test three times, but each attempt was interrupted due to audio problems in the system. My internet was stable, and I met all technical requirements. Unfortunately, I could not proceed with the rest of the exam, as the Speaking Test is mandatory first. Customer support only provided generic responses and did not address my issues. They claimed no system errors were logged, yet I faced significant technical problems. Their lack of accountability and refusal to follow their own policies is unacceptable. I strongly recommend avoiding this online exam and opting for a test center instead. This experience has cost me time, money, and unnecessary stress.
Claim your business profile now and gain access to all features and respond to customer reviews.
IDP is a leader in global education services. As an Australian listed company, we have operations in 57 countries and our websites attract 100 million visits a year. We specialise in combining human expertise with our leading digital platform to help people get accepted into their ideal course, take an English language test or learn English in our schools.
Our teams are side by side with our customers every day, at every step from course search through to starting their dream course or career. Our data insights are relied upon by organisations around the world to help ensure decisions are informed by the diverse needs,
challenges and motivations of students.
Most of all, we are proud of our people. It is our trusted people and processes which help our customers turn their study or English goals into a launchpad for their career.See more
