Discounted offers for the first year of the subscription are extremely cheap; however, you get what you pay for: software which is almost unusable.I have a very fast PC: AMD Ryzen 7 with 16 GB of RAM and a fully updated version of Windows 11.My PC works fine with no issues.However, when I want to back up with IDrive my PC slows down considerably to a level where I can't do anything.So, I back up with IDrive at midnight. But the next day I get my PC in a frozen state. So, I need to restart my PC. But when it restarts, I get the message that IDrive backup can't continue because I restarted my PC.This happens only with IDrive not with other cloud storage software from pCloud, MEGA, kDrive (from Swiss-based Infomaniak), Icedrive, OpenDrive, etc.When I back up with other cloud storage and restart my PC, of course I can continue to back up. Backup would be useless if I couldn't turn off my PC.But why does IDrive use so much memory to back up?The back up feature also often shows a message screen: "Trust this device. To proceed, you must authorize this as a trusted device. This is a one-time process to authenticate your identity. Enter the verification code sent to your registered email address ... ". Unfortunately, I NEVER receive this verification code. Also not in my spam folder. Also not when I click on 'Resend Code'. I also used IDrive Mirror to back up my Windows partition. When I got a software error, I decided to restore my Windows 11 partition. To restore less than 300 GB took more than 12 hours, but in the end my PC couldn't start up anymore. So, I had to do a clean install of Windows 11 with all software. The IDrive backup was useless.Moreover, after my first PC restore with IDrive Mirror I suddenly can't log in anymore to my IDrive Mirror account. Also, when I request a new password, I don't receive emails.I sent three emails to support and publicrelations (the email address mentioned in many comments from IDrive on Trustpilot), but within three weeks I didn't receive an answer. Besides all these problems, the software interface is illogical and unnecessarily complicated. IDrive Photos is great on your phone because it backs up all your photos and shows geographic location data in its interface. Not just when you select photos but directly in the interface. Just like Google Photos and Samsung Gallery.However, the problem arises when you want to download photos. There's no feature to download everything at once, only one by one. Of course, you will only encounter this problem at a time you need to download photos and videos. To summarize:1. The backup feature uses so much memory that a fast PC (AMD Ryzen 7 with 16 GB of RAM and a fully updated version of Windows 11) comes to a standstill.2. Verification codes are NEVER sent to your registered email address.3. Emails to support and publicrelations are NEVER answered.4. Restoring data is practically impossible.On major review sites such as TechRadar, PCMag, Macworld, Cloudwards, Tom's Guide, etc. IDrive has been listed for many years as the number one cloud backup service. But when we check Trustpilot it seems that IDrive gets an extremely bad score of only 2.6 and this bad score becomes worse. It doesn't improve.These bad customer reviews are also a reminder that we shouldn't believe everything which is written on these so-called 'neutral' or 'impartial' professional review sites. They are paid to put IDrive and other cloud storage high on their list. Always request a trial version with the same features as the original version. Also make sure that the upload and download speeds are exactly the same as the original version.If you need to pay first for a trial period and have to request a refund afterwards, I strongly discourage you from taking a subscription.
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