These guys suck for the following reason:1. they offer you a discounted offer but when you go to accept, it won't proceed to payment. This bug has been around for at least 3 years. Or maybe it is intentional.2. If you don't pay, they cancel your account so you can not log in. Any reputable company would let you log in regardless of your subscription status.3. when you go to talk to them, if your last 4 digits of your current card no longer matches (lost or stolen, etc. they won't talk to you. Any competent company can verify your account any number of ways.4. Trying to get through on the phone it places you on hold for a while then goes nowhere.
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