I joined December 2024. I was utilizing the site for about 3 weeks and then one day, I wasn’t able to log on. There is no customer service phone number you can dial as all communications are through emails which can take several hours to get a response to your questions or concerns. I was banned from the site with no explanation why. I did ask for a refund which they gave me, but no explanation of why my account was deleted from the site. I am a healthcare professional in my mid-50s. I live in the Bakersfield, California (Central California) region for reference. For those under 40 years old, I recommend you choose a different dating site (or meet face to face) as the significant portion of people on this site are middle aged (40+ years).
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