Frustrating customer service. They go in circles regarding your inquiries and do not answer questions directly. To even reach customer service, you navigate back and forth on their website, clicking on 'contact us' which leads to their store page, and then clicking on customer service just takes you back. It's fruitless and frustrating. I've bought six cameras over the years, and two of them failed before the one-year warranty expired. They wouldn't honor the warranty, so I endured a frustrating back-and-forth for over two weeks. I got tired of it and decided to let it go. It seems they prefer that, even though the cameras that work are good; the ones that haven’t stopped charging leave you on your own to figure everything out because the customer service is ineffective.
Claim your business profile now and gain access to all features and respond to customer reviews.
ieGeek has been in the business of designing, manufacturing, and selling security system devices since 2016. ieGeek is on a mission to create a safer and worry-free lifestyle by delivering security products that are easy to use. Safe & secure living is our top priority.
When you choose ieGeek, you benefit not only from the latest generation of cameras, but also your data privacy is guaranteed.
Your home is a private place to which you want no one other than yourself to have access. We are therefore committed to offering you the level of security your trust deserves. See more
