Signed up for an IELTS academic online for my study abroad. Date of my speaking exam was January 12th at 10 am. Tried logging in 45 prior with two laptops and the program didn't work, wasn't able to take the exam. Got a new date at 5pm the same day, wasn't asked if the new time was acceptable for me, so it was basically be there or be square. Tried logging in an hour before with 3 devices, after an hour it finally worked, but the examiners audio was not working properly, so she had to cancel the exam. Was given another exam date, the same day at 7 pm, was again not asked if the time was okay with me, again 45 minutes of logging in and it finally worked. Had to cancel my all of my appointments last minute that day, because otherwise I wouldn't have been able to do my speaking exam. The next day my written exam was at 2 am, since IELTS didn't specify on their website if the exam takes place at 2 am or pm. Tried changing the date prior, since the confirmation email finally confirmed that the exam was in fact, at 2 am. Rescheduling was not an option for IELTS. Got up at 1 am, since I wanted to make sure that the program worked, my desk was clear and I was sitting in the kitchen, with everyone in my apartment asleep and no one in the room with me. Examiner told me I was not allowed to sit in an open space and asked if it was possible for me to move to another room. Since I share my bedroom and it was 2 am that was not an option. Examiner told me in that case she has to cancel the exam and I will probably get a new date. Emailed IELTS, didn't get a new date, so 260€ went down the drain. Wasted 1 day for the speaking, no apology whatsoever and got my written exam cancelled, because I was sitting in an "open" space, meaning the kitchen, even though no one was in the room with me.
Claim your business profile now and gain access to all features and respond to customer reviews.
