The team seemed welcoming and professional at first when I visited in July. Having previously had great experiences with tech support elsewhere, I would rate this service as 2/10. Simply put, they overpromise and underdeliver. I paid for 1.5 hours to transfer data from an iPhone and conduct a malware scan and software installation. The scan was never performed, and only one folder of 1500 photos was imported. Despite asking, I was told verbally that the malware scan was completed. Additionally, I paid $80 to wipe my iPad since I was locked out, but I still ended up with a locked device.
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